Login     |     Register
EnglishIndia

Course Details: NHFDC-Yamunanagar- Retail (LD)

NHFDC-Yamunanagar- Retail (LD)

Retail Sales Associate are the individuals in this position who interact with customers to understand and service customer needs with specialization, leading to maximization of business in a retail environment.

During this course, the students will be trained on the job role of Retail Sles Associate. Their job would be to interact with customers by giving specialized service and product demonstrations to maximize business in a retail environment whilst striving for continuous improvements in levels of services rendered. At the end of the course, the students would be able to cater to the needs of the customers by meeting or exceeding the expectations. Moreover, the students would be able to:

1. Process credit applications for purchases

2. Help keep the store secure

3. Help maintain healthy and safety

4. Demonstrate products to customers

5. Help customers choose right products

6. Provide specialist support to customers facilitating purchases

7. Maximize sales of goods & services

8. Provide personalized sales & post-sales service support

9. Create a positive image of self & organisation in the customers mind

10. Resolve customer concerns

11. Organize the delivery of reliable service

12. Improve customerrelationship

13. Monitor and solve service concerns

14. Promote continuous improvement in service

15. Work effectively in a Retailteam

16. Work effectively in an organisation

30th June, 2021
1st July, 2021
2nd July, 2021
3rd July, 2021
5th, July, 2021
6th, July, 2021
7th, July, 2021
Starts 30/Jun/2021
Ends 19/Sep/2021
Enrollment Closes 01/Jul/2021
Fee Free
Enroll Now

This course includes:

on-demand classes
effort
Many downloadable resources
Full lifetime access
Access on mobile and TV
Certificate of completion