Terms & Conditions
These general terms & conditions constitute a legally binding and enforceable contract between the Users of this portal and Navjyoti Global Solutions Pvt. Ltd. (ESKILLWORLD) with registered office at Site name Janki, opposite to H.No 543-P, Sector-45, Gurgaon-122003.
These terms along with any other offer specific terms as may be issued by ESKILLWORLD from time to time, including individual contracts ESKILLWORLD may have with you shall constitute the entire understanding between ESKILLWORLD and you.
By accepting these Terms in any manner or accessing the website, you consent, agree and undertake to abide, be bound by and adhere to the Terms and if you do not agree to these Terms, you are not entitled to avail of/use the Programs and any use thereafter shall be unauthorised.
Each Program may have a separate set of terms dealing with refunds, deferrals, payments, etc. governing such Programs, and our corporate clients may have executed separate written agreements with us, which, in the event of a conflict, will supersede these Terms to the extent of the conflicting provisions.
These Terms shall apply to ESKILLWORLD hosted mobile apps, WhatsApp groups, Facebook groups, Instagram pages, Facebook pages, email/SMS/phone communications and other social media forums hosted by ESKILLWORLD, which shall be deemed to be part of the ‘Platform’ by reference. You acknowledge that certain parts of the Platform, as mentioned above, are provided by third-party service providers, and you agree to abide by their terms and conditions. ESKILLWORLD shall not be responsible for any disruption of services caused by such third-party service providers.
User Conduct Policy
Whether you have enrolled in a Program or are simply browsing the Platform, once you have accessed the Platform or Programs, you shall be considered a ‘user’ for the purpose of these Terms. You are responsible for all your activities in connection with the use of the Platform and Programs. You hereby agree to fully comply with all applicable local, provincial, state, national and foreign laws, treaties and regulations in connection with such use. You shall not resort to any unethical practices while using the Platform.
Without limitation, you will not post or transmit, or cause to be posted or transmitted, any communication or solicitation or other "phishing", "pharming" or "whaling" message designed or intended to obtain password, account, personal information, confidential information or private information from any user of the Platform or any other third party whatsoever. However, if any such event does take place, ESKILLWORLD shall not be liable for any loss of data or if the user’s device, computer or any other property is compromised in any manner.
You acknowledge and agree that ESKILLWORLD has the right to report any and all suspicious or illegal activity to the appropriate legal or police authorities without notice to you.
During your use of the Platform and Programs, you will:
Strictly Prohibited Items
THE FOLLOWING ITEMS ARE STRICTLY PROHIBITED ON THE eSkillWorld SITE:
You may not submit, post, publish, share, or otherwise distribute any of the above Strictly Prohibited Items on or via the eSkillworld Site.
Payment Terms and Refund Policy
Unless otherwise expressly agreed in writing by ESkillWorld, full payment for participation in a Program is required at the time of registration. In the case of Programs that include a trial window, such trial window shall be made available only after the full payment. During the trial window, upon a request by the student, and to the satisfaction of eSkillWorld, eSkillWorld may choose to refund the Program Fees paid, subject to deduction of such applicable charges as may be decided by ESkillWorld from time to time. Once the trial window is closed, there will be no refund allowed for any reason whatsoever.
It is the sole responsibility of the user enrolling into a Program to check the accuracy of, and evaluate the suitability and relevance of, the Program elected. The enrolment into a Program is non-transferable.
To make payment for any Program or to purchase any services or products offered by ESkillWorld through the Platform, you must have internet access and a current valid accepted payment method as indicated during sign-up ("Payment Method"). ESkillWorld does not store any of your credit card information or such other information restricted by the Reserve Bank of India (RBI) for processing payment and has partnered with payment gateways for the payment towards the services. By using a third-party payment provider, you agree to abide by the terms of such a payment provider. You agree that in case ESkillWorld’s third-party payment provider stores any such information, ESkillWorld will not be responsible for such storage, and it will be solely at your discretion to allow the third party to store such information. Any loss of such information or any loss incurred by you due to the usage of such information will be solely a loss incurred by you, and ESkillWorld is in no way liable for any such losses and is neither responsible to reimburse / make good such losses in any manner whatsoever. You also agree to pay the applicable fees for the payments made through the Platform.
Failure to pay the applicable Program fee may result in withdrawal of your access to a Program. Depending on where you transact with us, the type of payment method used and where your payment was issued, your transaction with us may be subject to foreign exchange fees or exchange rates. ESkillWorld does not support all payment methods, currencies or locations for payment. All applicable taxes are calculated based on the billing information you provide to us at the time of enrolment/purchase.
You may cancel your enrolment at any time. Each Program has specific refund terms which shall be applicable in case of refund on account of such cancellation requests.
If you have subscribed for a free trial, the free trial period will last for the period of time specified during your sign-up. Free trials may not be combined with certain other offers. If you have subscribed to a particular paid service or product within the last six (6) months, or if your Payment Method, physical address, contact number or email address has been associated with an account for that paid service, you are not eligible to receive a free trial for that service or product. If you begin your subscription with a free trial, you may be ineligible for certain features of a product or service during your free trial period.
Use of Programs
ESkillWorld reserves the right to cancel or reschedule any Program or live lectures/webinars, or to alter, modify or rearrange the schedule of topics, as well as the point value or weight of assignments, tests, quizzes, exams, projects and other such evaluations of progress. You also understand that ESkillWorld, at its sole discretion, may limit, suspend, or terminate your use of the Platform or Programs and/or all ESkillWorld-provided services related to the Programs, such as access to ESkillWorld coaches or support services, evaluation services, or certifications. You also understand that ESkillWorld may modify or discontinue all services related to its Programs at its sole discretion. You agree that ESkillWorld shall not be liable to you or to any third party for any such modification, suspension or discontinuance. Nothing in these Terms shall be construed to obligate ESkillWorld to maintain and support the Platform or Programs or any part or portion thereof or any associated services.
You agree that ESkillWorld shall be under no liability whatsoever to you in the event of non-availability of the Platform or any portion thereof occasioned by Act of God, war, disease, revolution, epidemic, riot, civil commotion, strike, lockout, flood, fire, satellite failure, failure of any public utility, man-made disaster or any other cause whatsoever beyond the control of ESkillWorld.
If you no longer wish to use any Program, you may terminate your participation by giving a prior notice to ESkillWorld. Participants of ESkillWorld online live lectures and webinars shall be provided access to such classes via email. You agree not to share such access with any third party. If you are unable to attend an online live lecture/webinar, please provide ESkillWorld with prior intimation regarding this.
You shall be exclusively responsible for obtaining and maintaining any equipment or ancillary services needed to connect to, access, receive or use the Platform, including, without limitation, hardware devices, software, and other internet, wireless, broadband, phone or other mobile communication device connection services. You shall be exclusively responsible for ensuring that such equipment or ancillary services are compatible with the Platform, and you shall be responsible for all charges incurred in connection with the use of the Platform and Program in connection with all such equipment and ancillary services.
If you are found in violation of the Terms of Service, you may be subject to one or more of the following actions:
28th April, 2021