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Course Details: CRM Domestic Non Voice || TTT Program || 17th Sep - 26th Sep 2021

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CRM Domestic Non Voice || TTT Program || 17th Sep - 26th Sep 2021

Domestic Non- Voice in the IT-ITeS Industry is also known as a Customer Service Associate, Customer Service Representative, Customer Care Executive, Customer Service Advisor, Helpdesk Coordinator, Customer Support representative, Support Engineer, Support Consultant, Process Associate.



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Individuals at this job are responsible for resolving queries and customer cases over web-chat or email. They form the primary layer of contact with the customer and responses may be made on either preexisting email templates or customized mails to the query requirement.

17th Sep | CRM - Day 1
18th Sep | CRM - Day 2
19th Sep | CRM Domain Exam - Day 3
20th Sep | CRM - Day 4
21st Sep | CRM - Day 5
22nd Sep | CRM - Day 6
23rd Sep | CRM - Day 7
24th Sep | CRM - Day 8
25th Sep | CRM TVET Exam - Day 9
26th Sep | CRM Re-Assess - Day 10

Rohit Sharma

Master Trainer for Training the Trainers under IT-ITeS and SCPWD
Starts 17/Sep/2021
Ends 26/Sep/2021
Fee ₹ 4999.00
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This course includes:

10 days on-demand classes
6 hours per day effort
Many downloadable resources
Full lifetime access
Access on mobile and TV
Certificate of completion