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Course Details: SIPDA - 2 (CRM NV - SHI) | 24th Sep - 24th Nov '21

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SIPDA - 2 (CRM NV - SHI) | 24th Sep - 24th Nov '21

Domestic Non- Voice in the IT-ITeS Industry is also known as a Customer Service Associate, Customer Service Representative, Customer Care Executive, Customer Service Advisor, Helpdesk Coordinator, Customer Support representative, Support Engineer, Support Consultant, Process Associate.



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Brief Job Description: Individuals at this job are responsible for resolving queries and customer cases over web-chat or email. They form the primary layer of contact with the customer and responses may be made on either preexisting email templates or customized mails to the query requirement.

Self Introduction - Video
18th Sept 2021
20 Sept, 2021
21 Sept, 2021
22 Sept, 2021
23 Sept 2021
24 Sept 2021
25 Sept 2021
27 Sept 2021
28 Sept, 2021
29 Sept 2021
30 Sept 2021

Rohit Sharma

Master Trainer for Training the Trainers under IT-ITeS and SCPWD
Starts 24/Sep/2021
Ends 24/Nov/2021
Fee ₹ 4999.00
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This course includes:

2 months on-demand classes
8 hours per day effort
Many downloadable resources
Full lifetime access
Access on mobile and TV
Certificate of completion